Shipping Information


General shipping information:

Subscriptions

Shipping is included in the purchase price for addresses within Canada. For U.S. addresses, add an extra $10.00 per year/per subscription. For international addresses, add an extra $24.00 per year/per subscription.


Back-ordered items

Shipping is charged at the time of purchase. When we receive the item in stock, it will ship to you at no additional cost.


Shipping within Canada:

Expedited Parcel Post – 3-9 business days. Shipping costs are based on the kind and number of items and are subject to change.

  • Books, audiobooks and most giftware: $5.80 plus $1.25 per item
  • CDs, DVDs, computer games: $5.20 plus $1.25 per item
  • Broadcast CD: $1.40 plus $0.65 for each extra broadcast CD

Xpress Post – 2-4 business days. Shipping costs are based on the kind and number of items and are subject to change.

  • Books, audiobooks and most giftware: $7.70 plus $2.55 per item
  • CDs, DVDs, computer games: $6.45 plus $2.55 per item

Priority Courier – 1-3 business days. Shipping costs are based on the kind and number of items and are subject to change.

  • Books, audiobooks and most giftware: $16.90 plus $2.60 per item
  • CDs, DVDs, computer games: $16.25 plus $2.60 per item

If the carrier attempts to make a delivery and no one is home, they may look for a safe place to leave your package, such as a porch, garage or security desk. Otherwise, they'll leave a delivery notice indicating where and when you can pick up your package – typically at your local postal outlet.


Shipping to the United States:

Expedited Parcel Post – 5-9 business days (some exceptions apply). No weekend delivery. Shipping costs are based on the kind and number of items and are subject to change.

  • Books, audiobooks and most giftware: $13.00 plus $2.60 per item
  • CDs, DVDs, computer games: $13.00 plus $2.60 per item
  • Broadcast CD: $13.00 plus $2.60 for each extra broadcast CD

Xpress Post – 3-5 business days (some exceptions apply). No weekend delivery. Shipping costs are based on the kind and number of items and are subject to change.

  • Books, audiobooks and most giftware: $20.80 plus $5.20 per item
  • CDs, DVDs, computer games: $14.30 plus $9.10 per item

Any duties or taxes levied against packages arriving from outside the United States are determined by U.S. Customs and Immigration and are the responsibility of the recipient.


Shipping to an international address (outside Canada and the U.S.):

Surface Parcel International – 4-6 weeks (some exceptions apply). No weekend delivery. Shipping costs are based on the kind and number of items and are subject to change:

  • Books, audiobooks and most giftware: $23.40 plus $9.10 per item
  • CDs, DVDs, computer games: $9.75 plus $3.90 per item
  • Broadcast CD: $9.75 plus $3.90 for each extra broadcast CD

Air Parcel International – 6-10 business days (major centres) (some exceptions apply). No weekend delivery. Shipping costs are based on the kind and number of items and are subject to change.:

  • Books, audiobooks and most giftware: $35.10 plus $14.30 per item
  • CDs, DVDs, computer games: $19.50 plus $6.50 per item

Express Post International – 3-7 business days (some exceptions apply). No weekend delivery. Shipping costs are based on the kind and number of items and are subject to change.:

  • Books, audiobooks and most giftware: $48.10 plus $13.00 per item
  • CDs, DVDs, computer games: $40.30 plus $6.50 per item


International customers: please note that all prices on our online store are in Canadian dollars. Any additional shipping costs, taxes or customs duties that may apply in the destination country are the responsibility of the recipient. Parcels may be inspected by customs authorities and may be opened. If the order is a gift, the parcel will be marked “gift,” but the price of the item will be indicated on the customs form as required by customs authorities. Also, we may be required to provide certain shipment, personal and product information to our international carriers, and such information may be communicated to customs authorities to facilitate customs clearance and to comply with local regulations.